The IT Service Desk online chat facility is currently closed. Our open hours are 9am - 5pm Monday to Friday.

If you need assistance out of these hours, please see our alternative contact methods at https://go.shu.ac.uk/itservicedesk

Important Messages

Self service incidents and service requests can be submitted via itservicedesk.shu.ac.uk
Alternatively if you need a 1-2-1 response for urgent issues, please ring 0114 225 3333 Option 1 (teaching/classroom support) option 2 for other support.
This chat facility is ideal when you cannot access a phone. It is open 9am to 5pm UK time zone.

Session Key

Library Services Chat is available 24/7 at: https://libguides.shu.ac.uk/libhelp/contact